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0D50Z00008G7VeLSAVOkta Classic EngineAdministrationAnswered2024-04-15T10:31:34.000Z2018-05-16T17:12:18.000Z2018-08-10T20:37:31.000Z
Does the "Test Delegated Authentication" button work for anyone?
On the Windows Active Directory integrations/Settings page under Delegate Authentication, we have "Enable delegated authentication to Active Directory" box checked.

 

When I click on the Test Delegated Authentication buton and enter known good AD credentials, I get the error "Active Directory authentication failed!"

 

Our AD Agents are up and running. I have tried several different username formats.

 

I don't recall this ever working. Has anyone experienced the same thing?

muhlb likes this.
  • Rocky (Customer)

    Thanks for your response Gabriel.

    I tried several iterations of my username including email and UPN.

    Our AD Agent is active and healthy.

     

    Is there another test we can try to confirm that Delegated Authentication is up and running?
    Expand Post
  • muhlb (muhlb)

    I've never seen this button work for us either.  Did you ever get it working?
  • Rocky (Customer)

    I just tried again now and it worked.

     

    I see now what the issue was:

     

    I was using my email address which is user@domain.com instead of my actual UPN which is user@corp.domain.com

     

    So, Gabriel's initial response was correct!
    Expand Post
This question is closed.
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Does the "Test Delegated Authentication" button work for anyone?