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0D50Z00008G7VWESA3Okta Classic EngineAdministrationAnswered2024-04-16T09:22:58.000Z2017-01-30T07:11:47.000Z2017-01-30T18:26:38.000Z

vcjr0 (vcjr0) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:20 AM
Email notification when Okta can't deactivate user
Hi,

 

I use Okta to create and also deactivae users in our systems, one of the systems is Salesforce. when user leaves the company we are deactivating him from Okta in order to deactivate him in all other systems that connected to Okta. In case of Salesforce, user can be assign to process so the user cannot be deactivated until doing some changes in Salesforce. 

in this case, i would like to receive a notification from Okta about getting error when Okta tryto deactivate user. Is this posible ? 

 

  • 2 answers
  • 915 views

  • gabriel.sroka1.4374539321839353E12 (Okta, Inc.)

    Hi Hagai

    Is Okta generating Tasks under the Dashboard menu? Also, under Settings > Customization, do you have Deprovisioning Workflow enabled?

  • ezazul.bhuiyan1.425670956216307E12 (Okta, Inc.)

    Hi Hangai,

     

    Just to add on the previous answer, when Deprovisioning Workflow is enabled, the deprovisioning workflow automatically generates tasks and emails when applications are unassigned or users are deactivated.
This question is closed.
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Email notification when Okta can't deactivate user