what happens if I forget my mobile phone at home and can't approve the 2 steps verification

1x1ox (1x1ox) asked a question.

cody.suders1.3982070751843718E12 (Okta, Inc.)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Okta offers a number of second factors for authentication, which include voice calls (which could be tied to a land line), email, and physical tokens which would not be tied to your mobile device. You may want to consider enableing these additinoal factors and encouraging users to enroll something that is not tied to a single mobile device.
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j5v7c (j5v7c)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hello,

Thanks for posting your inquiry in Okta Community Portal.

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Thank you,

Dylann Fezeu
Okta Help Center Team
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spevf (spevf)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:30 AM
The Okta asks as default to use the Okta verify application for the enrollment. Is there away to enroll through voice calls for people who dont have Smart phones?
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