<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
System Status
Announcements
Announcements
Search
Search
Select Language
Knowledge Base
Knowledge Articles
Support Videos ↗
Documentation
Product Documentation ↗
Developer Documentation ↗
Product Release Notes ↗
Community
Events & Webinars
Okta Ideas ↗
Resources
Product Hub
Customer Success Hub
Product Release Update
Learning
Okta Learning ↗
Get Support
Open a Case
HomeCommunityForum
0D50Z00008G7VLWSA3Okta Classic EngineAdministrationAnswered2024-04-30T09:18:24.000Z2016-08-10T17:56:40.000Z2016-08-10T17:56:40.000Z

j5v7c (j5v7c) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:20 AM
After implementing Okta for JIRA, Board Administrators are missing
We have 880 JIRA Agile boards in our JIRA server installation. These boards had 1-to-n Administrators associated with each board. After implementing Okta, all board Administrators have been removed. The JIRA user acounts are still pressent and all of the project roles, groups, filters, issues, etc remain associated with the user accounts, but the board Administrator was dropped.

 

Any thoughts on why/how this happened?
  • 1 answer
  • 753 views

  • nick.ascencio1.4609982299034663E12 (Okta, Inc.)

    Hi Jeanne,

    I'm following up on this question. I see that case 00194234 was opened by your org on 8/9 regarding the same question. It was determined in that case that this issue was due to a behavioral difference between Jira Core and Agile. The followup from that now-closed case was that Atlassian needs to research the issue and implement changes that will allow Agile to perform user imports in the same way as Core.

     

    Please don't hesitate to reach back out to Okta Support if we need to revisit this issue or with any future issues or concerns.
    Expand Post
This question is closed.
Loading
After implementing Okta for JIRA, Board Administrators are missing