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0D50Z00008G7V4BSAVOkta Classic EngineSingle Sign-OnAnswered2024-04-17T13:17:49.000Z2016-02-12T19:46:05.000Z2018-04-02T17:27:49.000Z

efjxd (efjxd) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
How do you restore a browser plugin app after selecting "Never for this App"?
We have a number of users who declined to use the on the fly application and now want to be able to however the prompt behaves as expected and never shows up again. How does one reset or renable the prompt for these sites?

 

The feature is described in this article (https://support.okta.com/help/articles/Knowledge_Article/Adding-an-App-from-the-Browser-Plugin?retURL=%2Fhelp%2Fapex%2FKnowledgeArticleJson%3Fc%3DOkta_Documentation%253AApps_and_SSO%26p%3D101%26inline%3D1&popup=true)

 

 
  • 4 answers
  • 2.17K views

  • Andy Poirier (Customer)

    They can click add application and add the app themselves, unless it isn't support already by Okta

  • efjxd (efjxd)

    Let me make sure I understand before I go back to our users. If a user selects the “Not for this app” on a site where they were once prompted and changes their mind there is no clearing of cache or reset option that they or admins can do for them? The difficult part is that we don’t give them the option to add applications unless it is in the catalog and these are sites coming up on the fly and not in the catalog.
    Expand Post

  • qpxxi (qpxxi)

    Any follow-up on this Q?

     

    There seem to be no configuration options in Chrome's "Extensions" entry for the Okta Secure Web Authentication Plug-in... (?).

  • efjxd (efjxd)

    If users have selected ‘not’ to remember a certain website for an Okta ‘On the fly’ app and then decide they want to Okta to remember the site, the Okta browser plugin must be reset per this link…

     

    https://support.okta.com/help/blogdetail?id=a67F0000000blNpIAI

     

    We didnt find this until about a month ago. We have only had minimal testing with it.
    Expand Post
This question is closed.
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How do you restore a browser plugin app after selecting "Never for this App"?