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0D50Z00008G7V3bSAFOkta Classic EngineAdministrationAnswered2024-04-30T09:18:25.000Z2015-12-11T20:18:23.000Z2017-12-16T00:10:29.000Z
SWA Plug-in for IE 11 Installation Issue
I am having an issue installing the plug-in for SWA for IE 11.  Although the plug-in appears to install, when the browser is restarted and the user logs in it appears that the plugin is not installed and wants to repeat the process.  When you look at Manage Add-ons, it shows two Okta add-ons (Okta toolbar and OktaBHO Class), both of which are enabled.

 

Has anyone encountered this?

 

How has this been resolved?

 

Thanks,

David

7xvyo likes this.
  • j5v7c (j5v7c)

    I have gone through the article with no success.  I will post on the developer discussion area.

     

    Thank you,

    ​David
  • svcV.75126 (Customer)

    Hi David,

     

    If your computer is under control of group policy their is a high likelihood that a policy has disabled ALL add-ons.

     

    The behavior you describe is consistent with my confiugration, we have chosen to disable ALL IE add-ons. When i look in my add-ons I can see the Okta toolbar and the OktaBHO both enabled but they do not function.

     

    We will soon be whitelisting the specific Okta CLSID's to allow them to function.

     

    https://technet.microsoft.com/en-us/library/dn454941.aspx

     

    Hopefully this gets you pointed in the right direction.

     

    -Matt
    Expand Post
  • t72eu (t72eu)

    Did you get this resolved I am seeing the same issue and anything mentioned above has not fixed the problem.

     

    Ian
  • I have a customer who had the following crucial! setting disabled by AD GPO .... or maybe it is disabled manually...

    Note this is a prerequisite along with restarting IE for the IE plugin to successfully install:

     

    Open IE 11 >Internet Options>Advanced>Enable Third Party Browser Extensions = Allowed

     

    0EMF00000009R0W
    Expand Post
  • DaphneB.34337 (Customer)

    I'm having this same issue - but we none of the aforementioned items are a problem.  This doesn't happen to all of my users, but when it does happen it does it over and over.  Not a good look for me when I have to go there every week or two to redo their plugins for them.
This question is closed.
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SWA Plug-in for IE 11 Installation Issue