Okta secure web authentication plug in keeps needing to be reinstalled on Chrome.

Loading

Skip to Navigation Skip to Main Content

Search

Search

Select Language

0D50Z00008G7UygSAFOkta Classic EngineMulti-Factor AuthenticationAnswered2018-09-05T01:30:02.000Z2017-07-17T21:10:27.000Z2017-07-17T21:10:27.000Z

LucasW.98365 (Customer) asked a question.

July 17, 2017 at 9:10 PM

Okta secure web authentication plug in keeps needing to be reinstalled on Chrome.

Okta secure web authentication plug in keeps needing to be reinstalled on Chrome.

alexandru.preda1.485391231955779E12 (Okta, Inc.)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Lucas,

We would need a few more details on this issue, like how many machines are affected, are you using GPO or the users have acces to install the plugin ? What is the plugin version and Chrome version? Is the issue visible on Mac or Windows machines?

I would reccomend you open a ticket with Okta Customer Support that includes all these details so we can have a better understanding on this and best provide technical assistance.

Best regards,
Alexandru Preda
Okta Global Customer Care
Expand Post

This question is closed.

Recommended content

Forum

Is it possible to get an offline download for the Okta Secure Web Authentication Plug-in?

Forum

Chrome plug in for Okta is requesting reinstall even though already installed

Forum

Use Three Attributes in Secure Web Authentication

Forum

OKTA secure Auth plug-in error with firefox 32 bit and 64 bit

Loading

Okta secure web authentication plug in keeps needing to be reinstalled on Chrome.