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0D50Z00008G7UsESAVOkta Classic EngineOkta Integration NetworkAnswered2018-09-05T01:29:49.000Z2016-12-27T06:42:43.000Z2017-12-15T16:00:21.000Z

Rocky (Customer) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
Error in Slack Provisioning: invalid padding for decryption
Hello Oktanians,

 

I am unable to provision accounts in Slack. We have SAML set up with provisioning enabled. We were buzzing along fine but in the last few weeks, new users have not been receiving the Slack icon in their Okta home page.

 

The Dashboard shows the following error:

 

An error occurred while assigning this app.

Automatic provisioning of user Jane Doe to app Slack failed: Error while verifying if user jdoe@mydomain.com exists: Invalid padding for decryption

 

The errors go back 2 months. Any ideas?

 

Oh and I changed the username and email address to protect the innocent.

 

Thanks!
  • 2 answers
  • 886 views

  • stefan.pescaru1.4793088119572407E12 (Okta, Inc.)

    Hello Rocky,

     

    In this case i would recommend you to re-validate your API credentials.Make sure not to have any active sessions in for the API account you're using and that should resolve the problem.

  • StuartM.44238 (Customer)

    We got this too. Find this screen and just re-authenticate.0EM2A000000Xozn
This question is closed.
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Error in Slack Provisioning: invalid padding for decryption