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0D50Z00008G7UpASAVOkta Classic EngineOkta Integration NetworkAnswered2024-04-16T13:54:07.000Z2018-03-30T15:13:18.000Z2018-08-12T04:15:14.000Z
slowness to show the login page
Dear support,

 

We experience the slowness to use the SSO vir [companyname].okta-emea.com. Sometimes, it's too slow to see the sign in GUI. Only can see "Provided by Okta" & “Privacy Policy” in the login page. If we use the proxy via HK , everything is OK. Those affected users are located in China. I am not sure do we have any steps to do the troubleshooting or solution. Thanks

  • The slowness is likely due to the firewall that is in place in that part of the globe. The best solution in this case would be to use the proxy as mentioned above.
    Selected as Best
  • The slowness is likely due to the firewall that is in place in that part of the globe. The best solution in this case would be to use the proxy as mentioned above.
    Selected as Best
This question is closed.
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slowness to show the login page