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0D50Z00008G7UnUSAVOkta Classic EngineOkta Integration NetworkAnswered2018-09-05T01:28:12.000Z2018-07-03T20:16:13.000Z2018-08-10T17:45:35.000Z

Marques Stewart (Achievement First) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
New User OneDrive Setup with Okta
We have just transitioned to Windows 10 and trying to use OneDrive as our primary cloud syncing application for staff. As part of this transition, when a person wants to sign into OneDrive, they are redirected to Okta to approve the login. For existing users, this process works great. 

 

For brand new users - the issue we run into is that the end user has not yet setup their account with a secondary email/security question and we do not want our IT team to those up for the user. Is there a way for our IT team to work around this barrier?
  • 2 answers
  • 1.14K views

  • sarapbreet.gill1.5246157580924866E12 (Vendor Management)

    We do not recommend to turn off the security question element of the user activation, due to the security reasons. But you can turn these off by simply going to your Okta admin dashboard :-

    1. Security -> Authentication -> under your current password policy -> Account Recovery -> Additional self-service recovery option -> disable Security question -> Update Policy.

    2. For disabling the Secondary Email go to Settings -> Customization -> Optional User Account Fields -> Secondary Email -> disable -> Save.

     

    If you need further assistance, please open a support ticket so that the support team can further investigate.​
    Expand Post

  • Marques Stewart (Achievement First)

    Thanks - while I would like to avoid disabling the security question, how would you suggest handling the end user laptop setup that requires access through Okta in order to be fully completed?
This question is closed.
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New User OneDrive Setup with Okta