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0D50Z00008G7UkZSAVOkta Classic EngineAdministrationAnswered2024-06-30T09:09:06.000Z2017-02-02T18:06:42.000Z2020-08-03T15:13:04.000Z

j5v7c (j5v7c) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
RSS Feed Shows No Content
The web-based link to the RSS feed shows content similar to the status page, but when that feed is put into Slack, all that shows up is:

 

Okta Trust BOT [06:49] 

Investigating (://)

Time Duration :

 

Okta Trust BOT [07:19] 

Investigating (://)

Time Duration :

 

Okta Trust BOT [07:49] 

Resolved Major Service Disruption (://)

Time Duration :0.0

 

Other feeds work fine, not sure what is going on here.  This is less than useful.  It is nice that they update it regularly, but we need to see the scope of the outage as described elsewhere.
  • 9 answers
  • 1.14K views
3vq1t likes this.

  • chris.pettibon1.4218004456007766E12 (Okta)

    Thank you for raising awareness of this RSS / Slack issue. As you stated in your post, other RSS feeds are working as expected. Okta Customer Support is available to work directly with you to try and identify the root cause of this issue. While we of course may also need to engage with Slack Support we would like to help get the root cause identified and resolved.

  • 3vq1t (3vq1t)

    We are having the same issue.  Please assist.  It is how we keep up with the announcements and outages.

  • RajK.62907 (Customer)

    We have the same issue as well- here is what is displayed in Slack and it is useless. Ideally we need a notification of an outage and subsequent notification when issue is resolved.

     

    See screenshot below on how the feed displays on Slack.

     

    0EM2A000000XrEI
    Expand Post

  • 2tga1 (2tga1)

    @Bret Martin: Thanks for opening the "idea". The last and the only update is from 9/7/2017 advising that the issue is being worked on. Mine still doesn't work. Did anyone get it to work properly?0EM0Z000000RO8J

  • i7uxn (i7uxn)

    What is the latest on this request?

    We are also experiencing the same issue and it is hindering our ability to proactively monitor the Okta Trust feed

  • i7uxn (i7uxn)

    Yes, they fixed this integration, and it is now working as expected in Slack.

This question is closed.
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RSS Feed Shows No Content