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0D50Z00008C3joQSAROkta Classic EngineAdministrationAnswered2025-06-14T13:45:02.000Z2015-10-23T00:17:56.000Z2020-04-17T02:58:50.000Z

2qsbz (2qsbz) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
Reactivating previously deactivated users
Hi,

Currently deactivated users need to be manually reactivated if the corresponding AD account is re-enabled. My question is: is there another way to do this? It would be great to just have a tick box in the AD import config that says "Reactivate users automatically if the AD account is re-enabled". It would save a lot of work.

Thanks

David
  • 66 answers
  • 4.99K views
n0a0e likes this.

  • kvenkatraman1.3831586141971396E12 (Okta, Inc.)

    Hi David,

     

    It should work reactivating the account. What is your org name?

     

  • 2qsbz (2qsbz)

    Hi,

    It does work, I just don't want to have to have someone log in and manually reactivate an account every time we reenable someone in our AD. My org name is missionaustralia,

  • darron.hellmann1.4014679292281282E12 (Okta, Inc.)

    Hi David

     

    I've enabled an early access feature for your missionaustralia org that should assist with user reactivations going forward. All you should need to do now is re-enable the account in Active Directory and run an import. Once the import completes the user's account should reactivate in Okta.

    Expand Post

  • m4szs (m4szs)

    We are actually experiencing a similar situation.  If an Active Directory account is re-enabled, we have to login to OKTA and link the OKTA user account back to the Active Diretory user account.  Is there a way this can be achieved automatically?

  • svcV.75126 (Customer)

    There is a feature that can be enabled on your Okta org that changes this behavior

  • JoshM.50742 (Customer)

    David, could you enable this feature for my Org Infusionsoft?

  • darron.hellmann1.4014679292281282E12 (Okta, Inc.)

    Hey Josh

     

    You should be good to go. This early release feature has now been added to your org. Again, the workflow goes like this. If you re-enable a disabled Active Directory account and run an Okta import, that AD account should subsquently be re-activated in Okta.
    Expand Post

  • darron.hellmann1.4014679292281282E12 (Okta, Inc.)

    Hey Wayne

     

    You should be good to go. This early release feature has now been added to your org. Again, the workflow goes like this. If you re-enable a disabled Active Directory account and run an Okta import, that AD account should subsquently be re-activated in Okta.
    Expand Post

  • Marques Stewart (Achievement First)

    Hi - I've run into the same issue and would like the early access feature enabled on my org as well. Thank you.
10 of 66
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Reactivating previously deactivated users