<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D50Z00008C3jWCSAZOkta Classic EngineMulti-Factor AuthenticationAnswered2024-04-30T09:18:25.000Z2018-03-22T08:31:18.000Z2018-08-12T04:14:10.000Z
Can't Install Okta On-Prem MFA Agent on Windows 10
I'm trying to install Windows 10 MFA Agent.

And got the error message below.

 

'Target requirements check failed'

'Windows 10 (x64) SP 0 detected (SP4 or later required)'

 

So, I did Windows Update and apply all patch.

But agent prompt same error message.

 

Could you tell me what should I do.

 

Akihiko

  • j5v7c (j5v7c)

    Hi Akihiko,

     

    The Okta On-Prem MFA Agent has to be installed on a server, starting with Windows Server 2008 R2. All details can be found in the below documentation:

     

    https://help.okta.com/en/prod/Content/Topics/Security/MFA_OnPrem.htm

     

    Thank you,

    CiprianSamihaian

    Technical Support Engineer

    Okta Global Customer Care

    Expand Post
    Selected as Best
  • j5v7c (j5v7c)

    Hi Akihiko,

     

    The Okta On-Prem MFA Agent has to be installed on a server, starting with Windows Server 2008 R2. All details can be found in the below documentation:

     

    https://help.okta.com/en/prod/Content/Topics/Security/MFA_OnPrem.htm

     

    Thank you,

    CiprianSamihaian

    Technical Support Engineer

    Okta Global Customer Care

    Expand Post
    Selected as Best
  • j5v7c (j5v7c)

    Hello,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

     

    Dylann Fezeu

    Okta Help Center Team
    Expand Post
This question is closed.
Loading
Can't Install Okta On-Prem MFA Agent on Windows 10