Christina.J (Customer Support Online Community and Social Care)
New Workflows Resources: May 2026
Calling all Workflows Builders! We have new educational resources, including introductory tutorials, new blogs, online meet-ups, new Knowledge articles, and more. Learn more.
SrinathB.16308 (Customer)
I created Okta Workforce trial tenant and i need to enable feature Desktop MFA for testing. Is there any possible that can allow or contact to reach request to enable Desktop MFA application in Okta
Hi @SrinathB.16308 (Customer) , Thank you for reaching out to the Okta Community!
Feature enablement is not available for free trial tenants, you will need to contact the Okta Sales Team to discuss options and pricing.
If you already have a different paid account with us, you can reach out to your Okta Account Executive to discuss your current SKUs and testing options.
Regards.
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Christina.J (Customer Support Online Community and Social Care)
Okta Community Monthly Buzz- May 2026
Dive into the latest community newsletter, your go-to guide on resources and community updates.
This month's edition includes:
Check it out and let us know your thoughts below.
Christina.J (Customer Support Online Community and Social Care)
Welcome to the April 2026 edition of the Okta Community Member Shout-out Series! We're so excited to recognize and celebrate the top three Okta Community members who make a real difference by sharing their expertise, knowledge, and best practices with their peers in the questions forum, discussion groups, and more. So, without further ado, meet our leaders: @avshch (BCRC) , @User16891557555262875366 (Customer) , and @KevinB.98148 (Customer). Learn more in the blog.
JESSICAM.03321 (Customer)
I have the free Okta integrator account and I recently got a new phone and I am not able to access my Ockta account anymore. I know my password but when I log into my Okta account on my desktop it wants my to enter the code from the Okta verify app which is what I am trying to setup on my new phone. So I cannot get into my account at all. And help would be greatly appreciated. I know support wont help if its the free account. I also no longer have the old phone so I cant get it setup with that either.
Hello @JESSICAM.03321 (Customer) Thank you for posting on our Community page!
We understand that you require assistance with account recovery. Free trial/Developer account credentials or MFA cannot be accessed by anyone outside of the primary account administrator. Therefore, Okta is unable to access or reset your password or MFA.
Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US
You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future.
Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.
Thank you for reaching out to our Community and have a great day!
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Christina.J (Customer Support Online Community and Social Care)
Exciting news! We have June Okta Learning live sessions on Okta FastPass, Identity Threat Protection, Jumpstart to Workforce Identity Cloud, and Security Best Practices to help you maximize your learning journey. These interactive sessions let you explore key topics, ask questions, and connect with the Community in real time. Whether you’re a seasoned Okta Administrator or just getting started, there's something valuable for you.
Christina.J (Customer Support Online Community and Social Care)
Hi Community! We have new educational resources, including tips & tricks, online meetups, Workflows connect event in SF and DC, and Knowledge Articles to help you master Workflows like a pro. Check out the April highlights.
Learn more and let us know what you found most helpful in the comments below!
SurajB.69263 (Customer)
Hello, we are looking to see if we can succssfully import Groups from Okta which have external users into Google workspace. We can import domain users; however, we need to import groups with external emails.
Hi @SurajB.69263 (Customer) , Thank you for reaching out to the Okta Community!
If I'm understanding the use case correctly, and you are trying to use the Okta Group Push feature to push the group memberships to Google Workspace from Okta, external users will not be pushed.
This is expected behavior as Okta only pushes group members who are assigned to the Google Workspace application in Okta. Because external users (e.g., vendors, contractors, or personal emails) do not have managed Google Workspace accounts in your primary domain, Okta simply skips them during the sync.
While there's no out-of-the-box solution, you might be able to implement a custom solution using Okta Workflows if you have the feature as part of your Okta subscription but the specifics of the implementation would be outside of Okta Community scope.
You can check out Okta Workflows documentation here, and if you have additional questions, our colleagues over on the Workflows Discussion group, should be able to assist.
Regards.
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Help others in the community by liking or hitting Select as Best if this response helped you.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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