Okta Community Monthly Buzz - September 2026

Welcome to September! If you are looking to strengthen your identity security posture management, upgrade your Okta Workflows, or get the latest Okta Community updates, you are in the right place. As we gear up for Oktane 2026, you’ll find event highlights, whether you’re planning to attend in person or watch the keynotes virtually. There’s plenty of valuable content for everyone, so dive in!

LATEST NEWS

Inside the Okta for AI Agents Ask Me Anything (AMA)

Our Okta Community AMA with the Okta for AI Agents Product Team was packed with intriguing questions, insights, and discussions about how to securely set up your environment for non-human identities without slowing down innovation. Check out our members’ top questions and key takeaways from Okta experts. Read the highlights.

Your Guide to Oktane 2026

The identity event of the year is happening next week, September 22-24, in Las Vegas, and the Okta Community and Support team is excited to meet and connect with some of you. There will be a great lineup of speakers, training, product sessions, and networking opportunities to keep you up to date on the future of identity. This blog post highlights everything you need to know, including where to find and meet the Okta Community and Support team– come by and say hello! 

You Asked It: Troubleshooting Common Okta FastPass Issues

This Okta Community blog covers solutions to top Okta FastPass deployment and authentication challenges, including macOS Keychain errors, Windows Update biometrics issues, and device trust rules. It provides actionable troubleshooting steps for IT admins and users transitioning to passwordless environments.

Celebrating National IT Professionals Day: Stories from the Okta Community

In celebration of National IT Professionals Day, we highlighted inspiring stories and real-world insights directly from Okta Community members Cândido, Vidyaa, and Patrick, who keep our digital world running smoothly. Take a moment to celebrate the unsung heroes of identity and security who navigate complex tech challenges every day. Read now.

OKTA LEARNING & CERTIFICATION

Boost Your Identity Expertise at Oktane 2026: Certifications & Labs

Heading to Oktane? Maximize your experience with immersive hands-on training, self-guided labs, and on-site exam opportunities designed to level up your identity skills. Read the blog to see available offerings and to reserve your seat.

PRODUCT UPDATES 

August 2026 Okta Workflows Update: New Tutorials and Resources for Builders

Calling all Workflows builders! We have new educational resources, including introductory tutorials, new blogs, online meet-ups, new Knowledge articles, and more. Learn more.

TOP TRENDING COMMUNITY TOPICS 

Tips & Tricks: Stay up to date with trending questions and knowledge base articles by checking out the Community Home Page and filtering top questions, latest posts, and most recent activity.

Top Questions

Is there an ETA on Okta Verify for Linux?

• Solution: There is no official ETA for Okta Verify for Linux, however we accept feature requests through the Okta Ideas portal.

I can't login to admin.google.com

• Solution: Google Workspace intentionally blocks Single Sign-On (SSO) for Super Admins to protect against IdP compromise; another Super Admin must manually set a direct Google Workspace password for your account, or create a separate, dedicated admin account for direct access.

I deleted the app and need a new qr code

• Solution: An administrator must reset Okta Verify MFA on the account before you can re-enroll. It is recommended to contact the IT Support Help Desk MFA factors reset so a new QR code can be generated.

Are there any resources set for the ITP admin dashboard?

• Solution: There are no explicit resource set is associated with the ITP dashboards. Access is governed by standard admin role permissions, though feature requests for granular access can be submitted via Okta Ideas.

How to export or download the complete Okta admin user list?

• Solution: Go to Reports > Reports > Administrator reports (or Security > Administrators > Overview) in the Admin Console and run the Admin role assignment report to export a CSV detailing admin names, roles, statuses, last logins, and usernames.

📘 Top Knowledge Articles

10 Step Phishing Resistance Success Factors

• A comprehensive framework outlining the key technical prerequisites, policy configurations, and authenticator setup steps required to transition to phishing-resistant access.

Missing Additional Audiences Section On An Okta Custom Authorization Server

• How to resolve setup options by verifying subscription and enabling API Access Management on your Okta tenant.

ID-JAG Token Limits in Okta Single Sign-On

• An overview of monthly token usage, handling, and capacity management for cross-app access ID-JAG token requests.

Okta Workflows ServiceNow Connection Becomes Unhealthy or Fails

• A quick fix for ServiceNow connection failures caused by basic authentication changes, including step-by-step guidance on migrating to OAuth 2.0.

Okta Active Directory and Lightweight Directory Access Protocol Agent Communication Requirements

• Quick fix for ServiceNow connections failing under basic authentication changes.

STAY CONNECTED

Okta Support Center YouTube Channel

Watch, connect, grow, and collaborate with an entire community of peers. We have a playlist for all things Community! Did you know we have a Community Highlights playlist on the Okta Support YouTube Channel? Think of it as your one-stop shop for valuable and engaging content from our community, like Ask Me Anything (AMA) sessions with Okta Experts and product updates, practical tips, best practices, and more! Subscribe now.  

Okta Community on LinkedIn

Discover resources to successfully navigate Okta and grow your expertise across a range of products. Follow us.

Okta Support X

Connect with us on Okta's Customer Support X (formerly known as Twitter)

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