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  1. I created Okta Workforce trial tenant and i need to enable feature Desktop MFA for testing. Is there any possible that can allow or contact to reach request to enable Desktop MFA application in Okta


  2. Christina.J (Customer Support Online Community and Social Care)

    Okta Community Monthly Buzz- May 2026

    Dive into the latest community newsletter, your go-to guide on resources and community updates.

    This month's edition includes:

    • Insights from Okta's Businesses at Work Report
    • The latest community enhancements regarding how identity is displayed in the Okta Community
    • Upcoming live Okta Learning sessions and labs
    • New how-to support resources. product features. and more

     

    Check it out and let us know your thoughts below.


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  3. Christina.J (Customer Support Online Community and Social Care)

    Welcome to the April 2026 edition of the Okta Community Member Shout-out Series! We're so excited to recognize and celebrate the top three Okta Community members who make a real difference by sharing their expertise, knowledge, and best practices with their peers in the questions forum, discussion groups, and more. So, without further ado, meet our leaders: @avshch (BCRC)​ , @User16891557555262875366 (Customer)​ , and @KevinB.98148 (Customer)​. Learn more in the blog.


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  4. I have the free Okta integrator account and I recently got a new phone and I am not able to access my Ockta account anymore. I know my password but when I log into my Okta account on my desktop it wants my to enter the code from the Okta verify app which is what I am trying to setup on my new phone. So I cannot get into my account at all. And help would be greatly appreciated. I know support wont help if its the free account. I also no longer have the old phone so I cant get it setup with that either.


    • Paul S. (Okta, Inc.)

      Hello @JESSICAM.03321 (Customer)​ Thank you for posting on our Community page!

       

      We understand that you require assistance with account recovery. Free trial/Developer account credentials or MFA cannot be accessed by anyone outside of the primary account administrator. Therefore, Okta is unable to access or reset your password or MFA.

       

      Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US

       

      You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future. 

       

      Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

       

      Thank you for reaching out to our Community and have a great day!

      --

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  5. Christina.J (Customer Support Online Community and Social Care)

    Exciting news! We have June Okta Learning live sessions on Okta FastPass, Identity Threat Protection, Jumpstart to Workforce Identity Cloud, and Security Best Practices to help you maximize your learning journey. These interactive sessions let you explore key topics, ask questions, and connect with the Community in real time. Whether you’re a seasoned Okta Administrator or just getting started, there's something valuable for you. 

     

    Learn more and register here.


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  7. Hello, we are looking to see if we can succssfully import Groups from Okta which have external users into Google workspace. We can import domain users; however, we need to import groups with external emails.


    • Mihai N. (Okta, Inc.)

      Hi @SurajB.69263 (Customer)​ , Thank you for reaching out to the Okta Community! 

       

      If I'm understanding the use case correctly, and you are trying to use the Okta Group Push feature to push the group memberships to Google Workspace from Okta, external users will not be pushed. 

      This is expected behavior as Okta only pushes group members who are assigned to the Google Workspace application in Okta. Because external users (e.g., vendors, contractors, or personal emails) do not have managed Google Workspace accounts in your primary domain, Okta simply skips them during the sync.

      While there's no out-of-the-box solution, you might be able to implement a custom solution using Okta Workflows if you have the feature as part of your Okta subscription but the specifics of the implementation would be outside of Okta Community scope.  

      You can check out Okta Workflows documentation here, and if you have additional questions, our colleagues over on the Workflows Discussion group, should be able to assist. 

       

       

      Regards.

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      Collect them all. Learn a new skill and earn a new Okta Learning badge.

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