At Okta, the Ideas program is a highly-valued initiative for customers and partners to shape our Workforce Identity Cloud and Customer Identity Solution product roadmaps. By sharing feedback, requesting features, and submitting new Ideas, you have the power to directly influence our product development and innovation investments. Many teams across Okta — from Support and Community, Customer Success, Technical Account Management, to Product and Engineering — work together to ensure your Ideas get the attention they deserve.

Let’s take a look at the lifecycle of the Okta Ideas program and highlight how your contributions bring new features to life. Here’s how we collaborate to turn your feedback into features:

Customer-Influenced Ideas

We’re excited to highlight many of the top Ideas that influenced Okta’s Workforce Identity Cloud and Customer Identity Solution product roadmaps this year. Thanks to YOU, our valued customers and partners, these feature requests were selected to be developed and have now been released. These innovations were inspired by your Okta Ideas submissions and are now implemented across multiple product areas. 

Here’s a snapshot showing some of our product developments launched this year, which were influenced by customer and partner feedback received via Okta Ideas:

Generally Available (GA)

Access Management:

• MFA: Enhanced Dynamic Zones
• Breached Password Protection
• Flexible Access Request Conditions
• MFA/SSO: Control SAML App Session Duration
• Adaptive MFA: Enhanced Dynamic Network Zone
• Authenticator Instances
• Enhancements to Desktop Password Sync
• Local Account Support for Windows
• Recovery Flows for Desktop MFA

OIG (Okta Identity Governance):

• Resource-Centric Access Request Catalog
• Enhanced Group and Admin Campaigns for Access Certifications
• Resource Collections

Workflows:

• New Workflows Connectors
• Execution Log Streaming
• Execution History Inspector
• Role-Based Access Control (RBAC)
  • RBAC Folder Roles

Device Assurance: 

• Extended Device SSO
• Security Posture Checks at the Time of Authentication
• Advanced Posture Checks

Identity Verification:

• Out-of-the-box Integrations for Identity Verification

Early Access (EA) & Planned Enhancements 

Okta AI & Log Investigator: 

• Log Investigator with Okta AI (Early Access, by invitation only) 

Okta Identity Governance (OIG):

• Planned Enhancements for Access Certifications, including:
  • Inactive user campaign templates
  • Certifications for disconnected resources
  • Delegation policy for out-of-office users

Testimonials from Happy Customers

“The 'Ideas' section of the Community is truly underrated brilliance, giving customers a direct line to Okta engineers and product leaders. The voting system and the progress dashboard, which tracks an idea from submission through product review to being on the roadmap and hopefully released, are fantastic.”

— Jacob Yonkman, Software and Compliance Engineer at Zumiez

“Two years ago, I submitted an idea that was taken seriously and eventually moved into production as a feature request for Okta Identity Engine (OIE). I was thrilled to see my idea influence Okta’s roadmap, noting that this level of customer impact is rare—especially when ideas make it into production. In just 6-8 months, my idea was moved onto the roadmap, which I consider a quick turnaround.”

— Jon Bell, Security Engineer at First Citizens Bank

We are so grateful for the positive feedback, but we know there’s always room to improve. If you have a few minutes, we would love to hear from you in our Okta Ideas survey here. As a thank you for sharing your thoughts, you’ll be entered into a draw to win Okta swag. The deadline to submit your feedback is February 1, 2025. 

A Quick Reminder: How to Submit an Idea

If you have an Idea you would like to submit, it's easy to get started! Simply navigate to Okta Ideas from the Community drop-down menu on the Okta Help Center. Click “Make a Suggestion” and fill out the submission form.

Remember, you’ll need to authenticate into the Okta Help Center and enable MFA to submit your feature request or feedback. For Federal customers who have migrated to the new GovCloud Help Center, you can still participate in Okta Ideas by self-registering for a free Okta Digital Experience Account. For more details, check out the How to Create a Community-Only Account article in the Okta Help Center.

Interested in learning more about the Okta Ideas program and how you can get involved? Check out our FAQ. 

On behalf of the Okta team who are dedicated to delivering you a successful Okta Ideas program, thank you for engaging with us this year and we look forward to amplifying and integrating even more of your suggestions on our product roadmaps in 2025. We wish you all a safe, restful, and enjoyable holiday season.