The following instructions highlight how to create an Okta Support Center account to access self-help resources which include Okta Community, Product Hubs, Customer Success Hub, and where customers can open a case. 

• Okta Support Center
• Okta Digital Experience account
• Okta for Government Moderate environments
• Customer Identity Solution (CIS)

The following are the steps to create a Okta Digital Experience account:

1. Visit the Okta Support Center at support.okta.com
2. Select Log in at the top right of the page 
3. Click on the button labeled Continue with Okta Workforce Identity
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4. This will present the option to sign in or create an account. In the section labeled Not yet an Okta customer? Click on the link Sign in or Create an account. Note: This step also applies to Okta for Government Moderate environments who want to access the Community. If they need to open a case they can sign in through their admin dashboard.
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5. Upon clicking “Sign in or Create an account” you will be presented with the page below. Click “Sign up”
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6. Upon entering your information and clicking Sign up, you will receive a confirmation email. 
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7.  After verifying your email address, you will be asked to select one of the following authentication methods: Auth0 Guardian App, Google Authenticator, or Security Key
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8.  You will be directed to the Okta Support Center!

Still having trouble accessing your account?

If you are still experiencing login or account recovery issues, we recommend the following:

• Okta users should contact their respective Okta administrator who will have the required access and permissions to assist them further.
• Okta administrators who are the sole user administrator and need assistance or guidance with MFA-enablement can send us an email to community@okta.com from the associated address.