Hi Okta Community,

Kristi here from the Knowledge Management team! This month, I want to highlight troubleshooting common Slack issues.

Check out these short videos and articles.

How To Fix Slack Username_taken_provisioning error

In this video, learn how to resolve the 'Username_taken 409' Slack error, which arises due to username duplications between Slack and Okta during provisioning.  For more information, refer to the knowledge article.  

Slack Provisioning Error 'User account is inactive'

In this video, learn how to resolve the "User account is inactive" error in Slack Provisioning.  For more information, refer to the knowledge article.  

Slack Provisioning Errors caused by invalid Slack API OAuth Credentials

In this video, we will resolve the following Slack provisioning errors 

• "Error validating instance configuration," 
• "Could not verify the administrator credentials," 
• "Slack app assignment has provisioning error" 

For more information, refer to the knowledge article.  

We would love to hear from you! If you have a topic that you would like to see covered in a video, please leave a comment.

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