Zoom Deprovisioning: User Removed from Zoom Application in Okta But Did Not Deactivate Within Zoom
Last Updated:
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview
The user has been removed from the Zoom application in Okta, but the user account is not deactivated within Zoom. The account is still active within Zoom.
In Zoom > Provisioning > To App Settings, Deactivate Users option is already enabled.
Applies To
- Zoom
- Provisioning
Solution
- Zoom does not support the deactivation of the 'Admin' user type via SCIM. It only supports the deactivation of the 'Member' user type via SCIM.
- Verify the user type for the affected user.
- If the user type is Admin and the user has been removed from the Zoom application in Okta, the user account is not deactivated within Zoom. It is an expected behavior.
