Workday RTS Unsupported Operation Error E0000060
Last Updated:
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview
After a newly implemented Workday Integration, Workday is set as the primary source for Okta accounts, and Workday Real Time Sync (RTS) is configured. Within Workday, changes were performed, which should trigger RTS. However, the following error is thrown from Workday when it tries to call Okta APIs:
E0000060: Unsupported operation
Applies To
- Workday Real Time Sync (RTS)
- Workday Provisioning
- Okta Integration Network
- Okta Classic Engine
- Okta Identity Engine (OIE)
Cause
This is normally thrown when there is a mismatch or inconsistency between the configuration in Workday and Okta.
Solution
Validate Workday Real Time Sync configuration settings as well as confirm if the Endpoint URL in Workday is pointing to the correct Okta Workday Application Instance.
