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Okta Browser Plugin Appears on Non-Login Forms

Administration
Okta Classic Engine
Okta Identity Engine

Overview

The Okta Browser Plugin appears on non-login forms when local storage needs to be reset. Reset the local storage in the plugin settings to resolve the issue.

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Okta Browser Plugin
  • All Supported Browsers

Cause

The local storage for the Okta Browser Plugin requires a reset.

Solution

How is the Okta Browser Plugin local storage reset?

Reset the local storage by accessing the hidden settings menu within the Okta Browser Plugin search bar and restarting the browser.

  1. Open the Okta Browser Plugin extension.
  2. Type /settings in the Plugin's Search bar and press Enter.
Settings
  1. Click on the Reset local storage button.
Reset local storage
  1. Restart the browser.
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Okta Browser Plugin Appears on Non-Login Forms | Okta Support