<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
The Impact of 'Refresh Application Data' on Endpoint Usage
Single Sign-On
Okta Classic Engine
Okta Identity Engine
Overview

The Refresh Application Data operation in Okta can result in high endpoint usage, particularly for /admin/org/app/download, potentially impacting system performance. Understanding the relationship between these actions is critical in effectively managing computational resources and maintaining optimal operations.

Applies To
  • Okta Super Admins
  • Okta API Endpoint: /admin/org/app/download
Cause

The observed increase in endpoint usage can be tied back to the Refresh Application Data operation. This operation triggers a 'ProvisioningDataImportJob', which affects all apps with provisioning in the organization. As a result, this operation can create a significant number of jobs, leading to increased traffic and usage of the /admin/org/app/download endpoint.

Refresh Application Data operation 

Solution
  1. Understand the potential impact of operations

Know that the Refresh Application Data operation, when performed, can impact the performance of the system due to its expansive reach and the large volume of jobs it initiates.

 

  1. Review actions 

Before undertaking actions like Refresh Application Data, understand their full implications, particularly how they may affect endpoint usage and system performance.

 

  1. Monitor performance

Regularly monitor the system's performance to identify any potential issues. If high endpoint usage is seen, especially associated with /admin/org/app/download, check if Refresh Application Data or similar operations have been recently executed.

 

  1. Seek support if needed

If running into unexplained performance issues or need further assistance in understanding specific endpoints, please contact Okta Support for further assistance.


By understanding the connection between the Refresh Application Data operation and endpoint usage, administrators can make more informed decisions, better manage computational resources, and maintain optimal system performance.

Loading
The Impact of 'Refresh Application Data' on Endpoint Usage