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System Log Query to Confirm If a User Checked the "Remember me" Button on the Okta Sign in Widget
Okta Classic Engine
Multi-Factor Authentication
Overview

This article describes how to confirm whether a user has checked the Remember me button on the Okta sign-in widget.

Remember me button

Applies To
  • Okta Classic Engine
  • System log
  • Troubleshooting
Solution

Use the below syslog query to confirm if a user has checked the Remember me button on the Okta sign-in widget:

debugContext.debugData.url ew "rememberDevice=true" and actor.type eq "User"



If the User ID is known, this query can be used:

debugContext.debugData.url ew "rememberDevice=true" and actor.id eq "<UserID>"

 

System Log Query

 

To verify whether rememberDevice is set to true, expand one of the events in the query results and review the Url under System > DebugContext > DebugData.

rememberDevice set to true

 

NOTE: Depending on how the user authenticates and where they selected to remember the factor, it Is possible to see differing values. Additionally, if the user is using SSO to sign in to another application, the system logs will show rememberDevice=false. There is this open Okta Ideas entry for a more robust tracking of whether the Remember Me button is used or not.

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System Log Query to Confirm If a User Checked the "Remember me" Button on the Okta Sign in Widget