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Ceridian Dayforce User Mastering Connector by Aquera: the Option to Add this Integration is Greyed out in the Okta OIN App Catalog List
Okta Integration Network
Overview

The option to add Ceridian Dayforce User Mastering Connector by Aquera app is greyed out in the Okta Integration Network (OIN) App Catalog list.

Ceridian Dayforce User Mastering Connector by Aquera

Applies To
  • Okta Integration Network (App Catalog)
  • Ceridian Dayforce User Mastering Connector by Aquera
  • Aquera/Aquera (Basic Auth)
Cause

The Ceridian Dayforce User Mastering Connector by Aquera app is not a typical OIN application. It is a connector that allows for SCIM connections between Okta and Ceridian Dayforce. It cannot be added from the Okta admin interface and must be configured from the Service Provider side. For configuration assistance, do not hesitate to contact Aquera Support.

Solution
  1. Please contact Aquera Support for Ceridian Dayforce User Mastering Connector by Aquera configuration assistance.
  2. Also required are Aquera and Aquera (Basic Auth) private OIN apps for this configuration.

  3. It may be observed that the Aquera and/or Aquera (Basic Auth) app cannot be found under the Okta org's OIN App Catalog list.

  4. Aquera and Aquera (Basic Auth) app(s) are both private OIN apps that can only be added manually by Okta Customer Support upon customer request for a specific Okta org with a qualified Okta subscription.
  5. Please refer to this article Missing Aquera or Aquera (Basic Auth) Apps from Okta Org,
    which explains how to submit a customer support ticket with the Okta Support Team to add Aquera and Aquera (Basic Auth) private app(s) to the Okta org.


Related References

 

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Ceridian Dayforce User Mastering Connector by Aquera: the Option to Add this Integration is Greyed out in the Okta OIN App Catalog List