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Org Blocked by Support User
Okta Classic Engine
Administration

The following reconfiguration has been identified as part of the preparation needed to perform the upgrade to Okta Identity Engine (OIE). Note, additional Okta features may require reconfiguration or be disabled in order to complete the upgrade.


Overview

ORG_BLOCKED_BY_SUPPORT_USER
Org was blocked for OIE Upgrade by an Oktanaut via SU org page, please unblock org to proceed
Error: Current state is BLOCKED and upgrade is not allowed for orgld={{id}}.
Upgrade Eligibility: Okta Assistance Required

Applies To

  • Okta Classic Engine
  • Okta Identity Engine (OIE) Upgrade

Solution

How does this blocker impact the upgrade to OIE?
A MANUAL request to have this org blocked from being able to upgrade has been applied; 
This request was made was by a customer administrator or Okta Product & Engineering team to ensure additional consent and/or configuration consideration.


RECOMMENDATIONS
Please contact okta support team to identify the reason for the block and determine if you can have your org unblocked.


Is there additional training or information I can use to help me with this remediation?
No

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Org Blocked by Support User