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Okta Verify FastPass “Set up” Button
Multi-Factor Authentication
Okta Identity Engine
Overview

Users enrolled in Okta Verify before the tenant was upgraded from Classic to OIE have to manually enable FastPass by going to the Okta Verify app on the mobile device, tapping on the account, and then initiating the process by tapping the "Set Up" button:

Account Details

Applies To
  • Okta Verify for Android
  • Okta Verify for iOS
  • Multi-Factor Authentication (MFA)
Solution

Okta Verify for Android and Okta Verify for iOS may show the Set up button when the enrollment was made before the org was migrated to OIE. Clicking that button will trigger the upgrade/re-enrollment flow to set up FastPass on their devices and enable biometrics for user verification.

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Okta Verify FastPass “Set up” Button