Generate an Okta Report for Self-Service Password Recovery Requests
Mar 30, 2026
Administration
Okta Identity Engine
Insights and Reporting
All Engines
Okta Classic Engine
Overview
Administrators extract a System Log report to identify users who utilize the self-service password reset option. Okta generates a comma-separated values (CSV) file containing the necessary data when administrators execute a specific search query in the Okta Admin Console. This process satisfies the requirement to track and audit self-service password recovery requests across the organization.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Self-Service Password Recovery
- Reports
- System Log
Solution
How is a report generated for self-service password recovery requests?
Follow these steps to generate a password recovery report using the System Log:
- Sign in to the Okta Admin Console.
- Navigate to Reports > System Log.
- Enter the following search query:
eventType eq "system.sms.send_password_reset_message" or eventType eq "system.email.password_reset.sent_message"
Select Download CSV to export the report.
