Generate an Okta Report for Self-Service Password Recovery Usage
Mar 30, 2026
Administration
Okta Classic Engine
Okta Identity Engine
Insights and Reporting
Overview
Okta lacks a built-in report for self service password recovery metrics. The user can generate a Comma-Separated Values (CSV) log file of all password recoveries performed in the past 90 days using the System Log. This file serves auditing purposes and tracks feature usage.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Self Service Password Recovery
- Reports
- System Log
Solution
How is the self-service password recovery report generated?
Follow these steps to generate a log file of password recovery usage:
-
Navigate to the Admin Console.
-
Go to Reports and select System Log.
-
Set the time period for the log file. NOTE: The maximum time period is 90 days.
-
Enter the following query in the Search field:
legacyEventType eq "core.user_auth.self_service.password_reset.issued_recovery_token"
-
Select the magnifying glass icon or press the enter key.
-
Select Download CSV.
