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Okta "login_required" Error: Causes and Solutions
API Access Management
Okta Classic Engine
Okta Identity Engine
Overview

This article outlines the common scenarios leading to the following error response from Okta's /authorize endpoint:

 

login_required

 

Applies To
  • OpenID Connect
  • Single Sign On
Cause

In an OpenID Connect (OIDC) authentication flow (while using Okta), the login_required error, typically returned as a query parameter in a redirect from the /authorize endpoint, signifies that the Authorization Server cannot proceed with the authentication request without requiring user interaction for a login.

Event info

The main root cause is the "prompt=none" parameter included in the /authorize request and:

  • There is no active Okta session.
    or
  • There is a policy requiring reauthentication.

Another possible root cause (associated with the same parameter) is the silent re-authentication (using the /authorize endpoint) without using refresh tokens. An authorization request is being triggered in the background, including the same "prompt=none" parameter, with the purpose of retrieving a new Okta session, before the existing Okta session expires.

Solution
  • If login_required is received when "prompt=none" is used, the application should handle this specific error scenario.

A suggestion would be to prompt the user for authentication, or the error can be handled differently based on the requirements/app logic.

  • Silent reauthentication can be achieved using refresh token functionality (instead of relying on the /authorize endpoint with "prompt=none" included in the request).
  • An alternative solution (only available on Okta Identity Engine): 

     

Related References

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Okta "login_required" Error: Causes and Solutions