New Okta administrators require foundational knowledge to manage the Okta environment effectively. A comprehensive overview of the Okta Admin Console, administrator roles, support resources, training options, and directory integrations ensures successful administration and deployment.
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Administrators
- Okta Org Administration
What is the Okta Admin Console?
The Okta Administrator Dashboard is the initial landing page for administrators. This page provides a summary of key Okta and application usage and activity, and notifies administrators of any problems or outstanding work to complete. View the documentation on navigating the admin console here.
What is the Okta Administrator role?
Administrators are Okta users with permission to access the Okta Admin Console. Administrators receive access to all sections of the application or limited access to specific applications or groups. To see a chart outlining the specific permissions each administrator has, review the chart in the Standard administrator roles and permissions documentation.
How are the Okta Support Center and Ozone accessed?
Access the Okta Support Center and Okta Ozone to find detailed guidance, manage profiles, and participate in community activities by reviewing the following resources:
- Okta Support Center: Log in to the Okta Admin Console and select the Help & Support link located in the upper-right corner of the page. The Help Center acts as a centralized location to find detailed guidance on managing profiles, posting to groups, and more. For more details, review the Okta Community FAQs.
- Ozone: Sign up and participate in Okta Ozone, where administrators play games, take surveys, and win points to redeem for various rewards.
What training and certification options are available for Okta?
Accelerate Okta skills and validate knowledge by exploring the following training and certification options available on the Okta Training page:
- Instructor-led Training: Receive hands-on, group learning from Okta Certified instructors. Delivered virtually, these highly interactive courses accelerate Okta skills through discussion and access to hands-on environments.
- On-demand Training: Learn at an individual pace with a library of recorded training. Courses include multimedia presentations, application demonstrations, and knowledge checks. Start the journey with Introduction to Okta and keep skills current when new features are released.
- Private Class: Tailor a learning experience for specific organizational needs. Private classes cater to a specific team and are conducted on-site or online in a private virtual classroom. Contact training@okta.com to explore this option.
- Certification: Validate knowledge, skills, and experience through examination. Okta certifications demonstrate a commitment to success and provide benefits for individuals and companies. Review the certification page to learn more.
What is expected with Okta Professional Services?
The Professional Services team provides invaluable assistance for complex deployments. When purchasing Professional Services, an Okta representative reaches out to set up a kickoff call. For questions about service engagement, contact the assigned Okta Account Executive.
How are directory integrations managed with Okta?
The Okta cloud-based Identity and Access Management (IAM) service acts as a single integration point that provides a highly available solution for all cloud and web-based application Active Directory (AD) integrations. For guidance on installing and configuring directory integrations for AD, Lightweight Directory Access Protocol (LDAP), and Comma-Separated Values (CSV), view the Directory Integrations documentation.
What is the Okta End User Adoption Toolkit?
The Adoption Toolkit contains getting-started templates that project teams use to organize requirements and plans for deployment, as well as prepare for end-user training and adoption. The resources included in the toolkit help develop a strategy to communicate with internal stakeholders, prepare end users for Okta, and answer end user FAQs that reach the help desk.
