When attempting to perform an MS Office 365 Push Group provisioning job, an error may be seen:
Unable to update Group Push mapping target App group {group name}: Could not validate your Office 365 credentials, received error: 400 AADSTS50079: Due to a configuration change made by your administrator, or because you moved to a new location, you must enroll in multi-factor authentication to access '{resource number}'
- Microsoft Office 365
- Okta Integration Network
- MS Office 365 push group provisioning error
The cause of this issue is that the Okta Sync service account used for provisioning has not been exempted from Multi-Factor Authentication (MFA) requirements in Microsoft Entra ID's conditional access policies. This requirement is described in Provision users to Office 365.
- Have the Microsoft Admin user log into the Microsoft Entra ID management portal and follow the solution instructions described in:
- Have the Okta Admin user navigate to Okta Admin Console > Applications > Applications > Microsoft Office 365 app > Provisioning > Integration, and follow the solution instructions in Update Office 365 Applications with Provisioning to Support Microsoft Graph.
- Retry the failed MS Office 365 push group task(s) from Okta. It should complete successfully without the previous Microsoft error.
