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How to Create a Custom Admin Role to Unsuspend an Account
Administration
Okta Classic Engine
Okta Identity Engine
Overview

This article describes how to create a custom admin role that will have permission to unsuspend an account.

Applies To
  • Custom Admin Role
Solution

To give an admin the ability to restore users' access to Okta, please follow the steps below:

  1. In Security > Administrators > Roles > Create new role > Provide the role name/role description.
  2. Under Select Permission, tick the Unsuspend users > save the role.

Unsuspend users

  1.  Go to Security > Administrators > Resources > Create new resource set > provide the Name / Description.
  2. Click Add Resource > Select Users > All users > Save selection > Create.

Add Resource 

  1. Go to Security > Administrators > Admins > search for admin account > click Edit > Edit assignments.
  2. Click Add assignment > select the role and the resource set created > Save changes.


The admin account should now be able to perform the "Activate" for the suspended account.

 

Related References

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How to Create a Custom Admin Role to Unsuspend an Account