Microsoft Office 365 provisioning flow fails with the following error visible in the Okta dashboard:

Automatic profile push of user <user> to app Microsoft Office 365 failed: Could not push profile for Office 365 user <user>, received error: Received response with HTTP status code 400. httpStatusCode=400 errorCode=Request_BadRequest errorMessage="License <license> does not correspond to a valid company License."

• Microsoft Office 365
• Provisioning
• Error

The Microsoft Office 365 application license data has not been updated in Okta.

Use one of the following methods to update the Microsoft Office 365 application data in Okta:
 

Method 1

Navigate to Okta's admin panel, then navigate to the Applications tab and click More to select Refresh Application Data (NOTE: This will trigger an import of application data for all applications configured with Provisioning.):
   
 

Method 2

Re-authenticate API credentials being used for provisioning to/from Office, which will cause the download and updating of application data into Okta (this will only refresh the application data for Microsoft Office 365):

1. Go to the Okta admin panel and navigate to Applications > Microsoft Office 365 > Provisioning > Integration.

2. Click Edit, then click Re-authenticate with Microsoft Office 365. A new window will open. Log in with the account mentioned below the above-mentioned button, and then save it.

3. Afterwards, attempt the user provisioning again. Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
4. After identifying the failed task for the user that should be retried, click on Retry Selected.