Limitation on Enabling Biometrics on Android
Last Updated:
Overview
Applies To
- Okta Verify on Android.
- Android
- Android profiles
Cause
This behavior is tracked by Google Issue Tracker and it is caused by an Android limitation.
Solution
The limitation is for Android 12. We confirmed the issue is fixed in Android 12L and Android 13. The best recommendation is to ask the end user to update the OS to work around the limitation.
