This is a known issue affecting Okta Verify FastPass with biometrics, PIN, or passcode fallback when One Lock is enabled on Managed Android devices that has been resolved in the May 2025 Android Security Update.

Google discovered an issue with their March 2025 OS security update that created issues with user authentication through the Android device utilizing work profiles. This caused the end user to experience an authentication loop when using FastPass or Okta Verify Push, resulting in a failed sign-in. 

• Okta Identity Engine (OIE)
• Multi-Factor Authentication (MFA)
• Android
• Okta Verify FastPass
• Okta Verify Push Notification
• Google Work profile

Android "One Lock" is enabled on the device and the android device is missing the May 2025 Security Update.

Install the May 2025 Android Security Update on the device to resolve this issue.