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Increase MFA Timeout for Google Authenticator
Okta Classic Engine
Multi-Factor Authentication
Okta Identity Engine
Overview

This article outlines if there is a way to increase the timeout duration for the "Evaluation of sign-on policy" event. 

Currently, end-users have 5 minutes to enter the MFA One Time Password (OTP) code.

Applies To
  • Multi-Factor Authentication (MFA)
  • Factors
  • Google Authenticator
Solution

The Google Authenticator OTP challenge timeout is hard-coded, therefore this value can not be changed.

For more information about this factor, see Google Authenticator.

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Increase MFA Timeout for Google Authenticator