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Import Failing with "FAILURE: java.net.SocketTimeoutException: Read timed out"
Lifecycle Management
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview

Importing users from an application fails with an error:

FAILURE: java.net.SocketTimeoutException: Read timed out. 

System log 

Applies To
  • Okta Integration Network (OIN) Applications with SCIM provisioning enabled
  • Workday
  • Import Errors
Cause

This error is caused by a disruption to connectivity between Okta and the service provider endpoint. 

Solution

If the error message appears, please ensure that Admins are able to contact the endpoint. If the error continues to appear after making some configuration changes, please review the application settings and/or contact the application's support team.

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Import Failing with "FAILURE: java.net.SocketTimeoutException: Read timed out"