If an Active Directory (AD) integration is no longer used in Okta and none of the Okta users are sourced by the AD integration, then its Agents may be safely deleted using one of the Windows installer tools, Apps and Features, or Programs and Features. This article walks through those steps.
- Active Directory (AD)
- Okta AD Agent
- Okta AD Agent service account
When the Okta AD Agent is no longer being used, it may be removed from Windows Server. Be advised that Okta Support cannot assist with environmental changes and cannot be held liable for any impact of following the steps below. This article is published as a best effort to assist customers who may not have a fundamental knowledge of Windows Server. For further guidance, please contact Microsoft Support.
There are multiple methods to uninstall the Okta AD Agent from Windows Server:
- Use Apps and Features.
- Right-click the Windows icon, then click Apps and Features. Windows Settings will open to the Apps and Features page.
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- Click to select the Okta AD Agent, then click Uninstall.
- Use Programs and Features.
- Click the Windows icon, then find and click to open Control Panel.
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- Under Programs, click Uninstall a program. Windows Control Panel will open to Programs and Features.
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- Click to select the Okta AD Agent, then click Uninstall.
Removing the Okta AD Agent service account
- To remove the Okta AD Agent service account, open Active Directory Users and Computers.
- Find the service account. If default settings were used during installation, the account created is OktaService and is found in the Users Organizational Unit (OU).
- Right-click the account, then click Delete. Please be advised that if this account is used for any other process in the domain environment, that activity will cease.
NOTE:
- For additional Windows Server support, please contact Microsoft Support.
- For additional Okta Support, please open a Support case.
