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Decommission Active Directory and RADIUS Agents from Okta and Windows Servers
Okta Classic Engine
Directories
Okta Identity Engine
Overview

Decommissioning the Okta Active Directory (AD) agent and RADIUS agent requires uninstalling the software from the Windows server and removing the configuration data. This process entirely removes the agents from the Okta environment and prepares the server for future installations.

Applies To
  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Active Directory (AD) Agents
  • RADIUS Agents
  • Windows Servers
Solution

What are the steps to decommission the AD and RADIUS agents?

What are the steps to uninstall the AD agent?

Uninstall the AD agent from the Windows server and delete the configuration folder by performing the following actions:

  1. In Windows, select Start, select Control Panel, select Programs, and then select Programs and Features.
  2. Select Okta AD Agent, and then select Uninstall.
  3. Navigate to C:\Program Files (x86)\Okta and delete the Okta AD Agent folder to remove the agent configuration data.
    • Deleting this folder removes the agent configuration data and all log records stored in C:\Program Files (x86)\Okta\Okta AD Agent\logs. Move these files to another location before deletion if access to the log records is required later.

What are the steps to deactivate and delete the AD agent in the Okta Admin Console?

Deactivate and delete the AD agent from the Okta Admin Console by performing the following actions:

  1. In the Okta Admin Console, navigate to Directory, and then select Directory Integrations.
  2. Select Active Directory, and then select the Agents tab.

Screenshot of UI with option to Deactivate agent

  1. Under Agent Monitors, select Deactivate Agent.
  2. Select Delete agent.

Screenshot of UI with option to Delete agent

What are the steps to uninstall the RADIUS agent?

Uninstall the RADIUS agent from the Windows server and delete the configuration data by performing the following actions:

  1. On the Windows server where the agent is installed, select Start, select Control Panel, select Programs, and then select Programs and Features.
  2. Select Okta RADIUS Agent, and then select Uninstall.
  3. Navigate to C:\Program Files (x86)\Okta and delete the Okta RADIUS Agent folder to remove the agent configuration data and the API token from the hard drive.
    • Okta retains the API token for the server as valid, making the removal of the configuration data a critical step.
  4. Reboot the Windows server.
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Decommission Active Directory and RADIUS Agents from Okta and Windows Servers