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How to Extend the Validity of the Link for "Registration Activation" Emails
Administration
Okta Identity Engine
Overview

This article describes the steps that need to be followed in order to extend the validity of the link for the "Registration - Activation" emails.

Applies To
  • Okta Identity Engine (OIE)
  • Super Administrator Access
  • Extend the validity of the ink for the "Registration - Activation" emails
Solution

Phase 1: In order to extend the Validity link for the "Registration - Activation" emails:

  1. Navigate to Okta Admin Console > Security > Authenticators.
  2. Under Authenticators > Setup > on Email authenticator, select Actions > Edit.
Edit Authenticators
  1. A pop-up will appear under Settings from the dropdown menu. The validity email link can be extended from 5 minutes (Default) up to 30 minutes.
Email Challenge lifetime
  1. Save the changes.


Phase 2: In order to check if the changes were applied to the email template, follow the steps below:

  1. Navigate to Okta Admin Console > Customizations > Brands > select the needed Brand > select Emails > search for the Registration - Activation email template and select it.
  2. The email template will contain the "This link expires in x minutes" according to the timeframe configured previously in Phase 1, Step 3.


After the changes were applied, the screen should look similar to the screenshot below:

Registration - Activation

 

NOTE: The "Registration—Activation" emails are applicable for cases in which the user is trying to create an account in the organization from an outside source (for example, creating the account using the Register option on the website) and are different from the Activation email a user receives when being created/imported in Okta.


Related References

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How to Extend the Validity of the Link for "Registration Activation" Emails