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Frequently Asked Questions Concerning the Okta Activation Link Validity
Administration
Okta Classic Engine
Okta Identity Engine
All Engines

This article addresses common questions regarding the conditions and limitations of Okta activation links.

 

Q: Does the activation token become invalid once the link is accessed?

     Context: Some users receive an activation link is not valid error, suggesting the link may be triggered by security scanners (for example, Outlook Safe Links) before the user clicks it.

 

A: Yes. Once the URL is accessed, the token is consumed and cannot be reused.


Q: Can this be prevented by requiring the registration process to be completed before the link expires?

 

A: No. This limitation is a security requirement. If a link becomes invalid, the user must request a new one.


Q: How long does the session last once the link is clicked, and how much time does a user have to complete registration?

 

A: The session lasts 5 minutes. This duration is fixed and cannot be modified.

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Frequently Asked Questions Concerning the Okta Activation Link Validity