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Check Device Information in OIE
Devices and Mobility
Okta Identity Engine
Overview

Every registered device in the Okta Identity Engine (OIE) is a unique object within the Okta Universal Directory. This provides visibility into the devices that access Okta and enables decision-making about user access.

Applies To
  • Devices and Mobile Apps
  • Okta Identity Engine (OIE)
  • Device Trust 2.0 / Device Integrations 
Solution

View the details for any enrolled device. There are two ways to find the devices in the Okta Admin Console:

  • Go to Directory > Devices, and then click a device name.

Devices

  • Alternatively, go to Directory > People, select a user's name, click Devices, and then click a device name.

Some device details are platform-specific. For most devices, the following information can be viewed:

Devices 
 

To identify the device.id that accessed Okta:

  1. Refer to the device ID in the syslog to view the device information.
  2. Query the system log where eventType eq "user.authentication.verify" and actor.id eq "<userId>".
  3. Expand the event information to see the device.id and copy it.
  4. Use the copied device.id to replace the <deviceid> in the org URL:
    • <subdomain>oktapreview.com/admin/devices-inventory#<deviceid>
    • <subdomain>okta.com/admin/devices-inventory#<deviceid>

Here is an example:

System logs

NOTE: The device ID is not included in the system log CSV export. 

Device users

A user profile represents an identity that uses an enrolled device to sign in to the org. A user can have more than one profile on a device. For example, a single user can have a business profile to access restricted company apps and a personal profile to access personal files. A single device can also have more than one user who signs in on it. The device details page displays a maximum of 20 users associated with the device, even though more than 20 may be assigned to it.
 

Details by device userDescriptionExample
UserA user's name and email address.Test User T.user@example.com
Enrollment date

The date when the device was enrolled in Okta Verify.

 
Management status

Managed:

  • The device is registered (enrolled in Okta Verify).

  • A user profile associated with the device is managed by a device management solution.

  • The device is configured for device management in SecurityDevice Integrations. Ensure that this is completed before the user authenticates with Okta FastPass.

  • The user authenticated with Okta FastPass from the managed device.

Not managed:

  • The device is registered (enrolled in Okta Verify).

  • A device management solution does not manage a user profile associated with the device, or the device is not configured for device management in SecurityDevice Integrations.

 
Lock screenIndicates whether the screen lock is Disabled, Password, or Password with Windows Hello. 

 

Device security signals

Device security signalDescriptionExample
OS versionThe OS version installed on the device.13.5.1
Disk encryption

Indicates whether the device is encrypted.

Fully encrypted
Secure Enclave

Indicates whether the iOS and macOS device supports Secure Enclave.

Supported
Jailbreak

Indicates whether the iOS device is jailbroken.

Not jailbroken
Hardware Keystore

Indicates whether the Android device supports a hardware keystore.

Supported
Rooting

Indicates whether the Android device is rooted.

Not rooted
Trusted Platform ModuleIndicates whether the Windows Trusted Platform Module is in use.Not in use

 

Device identifier

Device identifierDescriptionExample
Display NameThe display name of the device.Maya's iPhone
PlatformThe operating system of the device.iOS device
ManufacturerThe vendor that created the physical device.APPLE
ModelThe device type or design.iPhone
OS VersionThe device's operating system software version.Version 11.4 (Build 20F71)
IMEIInternational Mobile Equipment Identity (IMEI) is a unique number used to identify a mobile device on a Global System for Mobile Communications (GSM) network. Okta Verify does not collect this information, but other custom applications may. 
MEIDThe Mobile Equipment Identifier (MEID) is a unique number used to identify a mobile device on a network that uses Code-Division Multiple Access (CDMA) protocols for second- and third-generation wireless communication.

Okta Verify does not collect this information, but a custom application can.

 
UDIDThe unique device ID (UDID). The UDID is a unique identifier for Apple devices running iOS, macOS, tvOS, or watchOS.********-****-****-****-************
Security identifierThe security identifier (SID). The SID is a unique number of a user, user group, or other security principal.X-1-00000000000000-0
Dedicated hardwareIndicates if dedicated hardware exists for a Trusted Platform Module (TPM).

The unique identifier (hash) is not shown for devices with a Trusted Platform Module (TPM). Instead, the placeholder Present - No hash available appears.

 

 

Related References

 
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Check Device Information in OIE