Guru Push Group Issue: Push Group is Active but the Member Does Not Show Up on the Guru Side
Last Updated:
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview
The guru push group is Active. However, the newly added group member on the Okta side does not show up on the Guru side.
The push group does not show any error in the Okta dashboard or in Okta System logs.
Applies To
- Guru
- Provisioning
- Group Push
Solution
- A pushed user must be active in Okta, assigned to the application, part of the Okta pushed group, and provisioned and active on the application side.
- Please validate if the affected push group user:
- The user has an active account on the Guru side.
- The user account was not updated or changed on the Guru side.
- After validating and fixing the user, go to Okta Admin Console, navigate to Applications > Guru > Push Groups, and attempt the group push again.
