Okta FastPass & WebAuthn Does Not Work on ARM Processor Devices
Apr 24, 2025
Multi-Factor Authentication
Okta Identity Engine
Overview
This article addresses the problem of Okta FastPass and WebAuthn not working on devices with an ARM processor.
The following facts should be considered:
- Some thick clients (Outlook, O365) have a limitation with FastPass, requiring the configuration of the SSO Extension.
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FastPass on ARM for macOS is not limited, as many customers are using ARM processors.
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Now, the best course of action is to configure the SSO Extension on the macOS devices.
Applies To
- Okta FastPass
- WebAuthn
Cause
Some thick clients (Outlook, O365) have a limitation regarding Okta FastPass, requiring the configuration of the SSO Extension.
Solution
Configure SSO Extension. For the steps needed to accomplish this, please check the Related References section of this article.
