Okta Branding Name Update Fails With "Api validation failed: name"
Last Updated:
Administration
Okta Classic Engine
Okta Identity Engine
Overview
Okta generates this error when a brand name matches the tenant name. Use a unique brand name to complete the update.
The user encounters an error when changing a brand name in Branding.
Api validation failed: name
Applies To
- Okta Identity Engine (OIE)
- Branding
Cause
Okta generates this error because a brand already has the same name as the tenant.
Solution
How is the brand name update resolved?
These steps resolve the validation error by ensuring that each brand uses a unique name.
- Go to Branding.
- Find the current brand name and compare it with the tenant name.
- Enter a unique name for the current brand if the names match.
- If another brand uses the intended name, enter a different unique name for that duplicate brand.
- Save the change.
- Retry the brand name update.
