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Email Template for Okta Users Provisioned to Active Directory

Okta Classic Engine
Okta Identity Engine
Administration

Overview

The goal of this knowledge article is to clarify if it is possible to customize an email template to be sent when a new Okta user is provisioned and pushed to Active Directory.

Applies To

  • Active Directory
  • Provisioning
  • Email Templates

Cause

The options for email template customizations are available under Customizations > Brands > <BRAND> > Emails, and if not shown there, further customization may not be available. For this scenario, the Okta User pushed to Active Directory email is not currently customizable.

Solution

The Okta Users Pushed to Active Directory email is not currently customizable.

The option for email template customizations is available under Customizations > Brands > <Brand> > Emails. If it is not shown there, further customizations may not be available.

To submit this idea as a feature request/Idea for consideration in the Okta Product Roadmap, please check out the article below for more information about Okta Ideas. 

How to Submit a Feature or Enhancement Request using Okta Ideas

Related References

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Okta Support - Email Template for Okta Users Provisioned to Active Directory