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Email Authenticator Disabled in Password Policy and Profile Enrollment Policy
Multi-Factor Authentication
Okta Identity Engine
Overview

This article describes how the email authenticator set up with different policies reflects on end-user experience. 

Applies To
  • Okta Identity Engine (OIE)
  • Multi-Factor Authentication (MFA)
  • Email Authenticator
  • Password Policy
  • Profile Enrollment Policy
Solution

Consider this scenario wherein:

  • Email is set up for both Authentication and Recovery:
    Under Security > Authenticators > Setup > Email > Actions > Edit
    Authenticators menu within the Security section of the Admin Console  

  • Email is set up under Authenticators to be "Optional":
    Under Security > Authenticators > Enrollment > under Rule, the Email is set to be "Optional".
    Email authenticator 
  • Email is not one of the Recovery Factors:
    Under Security > Authenticators > Password > Actions > Edit > scroll down to Rules > Edit > Recovery authenticators > Users can initiate recovery with.
    Users can initiate recovery with

 

  • Email Verification is set to be disabled for "Required before access is granted":
    Under Security Profile Enrollment > select the Profile Enrollment Policy / Rule > under Actions, click Edit > under Profile Enrollment, Email verification is disabled for Required before access is granted.
    Email verification 

 


Login Flow:

  1. When a new user signs up for the org.
    Sign-up button 
  2. An email verification message is not sent, and Email is listed as one of the optional authenticators for enrollment.
    Email option  
  3. But if the end user signs up without enrolling in Email, then the end user's Settings page will have a message showin"Check the email sent to [Email Address] to confirm it as your primary email" under Account > Personal Information.
    Warning message 

Related References

 

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Email Authenticator Disabled in Password Policy and Profile Enrollment Policy