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Adding Multiple Organization Contacts in Okta

Okta Classic Engine
Okta Identity Engine

Overview

Okta allows only one Organization Contact per Organization Unit. Administrators configure this single point of contact in the Account Settings page to determine how Okta and end users communicate with the organization.

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Organization Unit
  • Contacts

Solution

Okta Allows Only One Organization Contact

Okta allows adding only one Organization Contact per Organization Unit.

 

How do administrators configure the Organization Contact?

Navigate to the Account Settings in the Admin Console and edit the Organization Contact section to enter the contact information.

  1. In the Admin Console, go to Settings, and then choose Account.
  2. In the Organization Contact section, select Edit.
  3. Enter the organization's contact information.
  4. Select Save.
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Adding Multiple Organization Contacts in Okta | Okta Support