This article provides a reason that could cause the following error, which appears to the user as a 400 error with the /interact endpoint.
There was an unexpected internal error. Please try again
- There was an unexpected internal error
- Deactivating app
- 400 error for /interact
- Okta Identity Engine (OIE)
The application may encounter a 400 Bad Request with the /interact endpoint in the network logs in the browser console because it provides a clientId of an app that has been deactivated in Okta Dashboard in Applications > Applications.
Reports > System Logs will not show errors as the application is deactivated.
To resolve this issue, reactivate the application if it has not been deleted under Applications > Applications > INACTIVE > Activate or create a new application under Applications > Applications and use its clientId in the source code.
